Terms of Service

These terms explain PhotoFold's services, purchases and rewards. You remain in control of changes to your library.

English edition updated: 8 October 2026.

Service policy effective date: 2026-09-24

1. Service provider and licence

These terms apply to PhotoFold's app services and support website. The App Store licence also applies; unless a custom licence is shown on the store, this is Apple's Standard End User Licence Agreement. These terms do not replace that licence or limit mandatory rights under the laws that apply to you. Please also read our Privacy Policy.

2. Library management

PhotoFold offers local browsing, review, duplicate and similar-photo checks, Best Picks, content recognition, editing, album management, sharing and compression. Features depend on your version, device, operating system, permissions and entitlement. Only process content you have permission to access, change or share.

Recommendations and estimated savings are not deletion instructions or guarantees. Check the selected items and output before saving, deleting, hiding or sharing. Recognition can miss or misclassify content and does not establish facts about people or conduct. It does not automatically dispose of the results.

3. Deletion, compression and backups

Apple Photos normally moves deleted media to Recently Deleted. Space may not be released immediately; permanently removing it there cannot be undone. With iCloud Photos enabled, deletions can synchronize to other devices. PhotoFold's keep or lock marks do not prevent deletion through other apps.

Compression and conversion may change quality, resolution, encoding, frame rate, colour, dynamic range, animation or metadata. Savings vary; some items cannot be reduced. Review detail, orientation, colour, sound and playback before deleting originals. PhotoFold does not treat an estimate or completed compression as your consent to delete an original.

Previews and pending results need device space. Recovery after interruption depends on the operation; an interrupted individual video may need to restart encoding. Keep independent copies of important media. iCloud Photos synchronizes your library and is not an independent safeguard against synchronized deletion.

4. Free features and Pro

The app includes free features and optional Pro purchases through Apple. The purchase screen explains applicable free limits, features, local prices and currency. System, hardware, permission and safety restrictions still apply with Pro. This website does not sell subscriptions or offer cloud media storage.

Monthly Pro is a one-month auto-renewing subscription, billed through your Apple Account under Apple's purchase terms. Manage or cancel it in iOS Settings → Apple Account → Subscriptions. Cancellation normally leaves access until the end of the paid period. Deleting PhotoFold does not cancel a subscription.

Lifetime Pro is a non-consumable, one-time purchase with no subscription expiry date. It does not automatically cancel an existing monthly subscription, so review that subscription to avoid continued renewal. It does not promise free access to every future separate product or service. We do not arbitrarily remove a lawfully acquired purchase by changing these terms.

After reinstalling or changing devices, use Restore Purchases with the Apple Account that made the purchase. Restoration does not charge again. Refund requests may be made through Apple's Report a Problem service, subject to Apple's process and applicable law; refunds or revocations can remove the related entitlement. This process does not exclude any statutory remedies against the responsible supplier.

5. Achievements, invitations and offer codes

Participation is optional. Local progress is not itself Pro access. Online rewards require permission to connect, Sign in with Apple, eligible completed activity, and server verification. Unsynchronized records stay on the device and may be lost if app data is deleted. Stopping rewards networking preserves existing account records but prevents viewing or continuing synchronization until you allow it again.

The activity page states the reward conditions, availability, customer eligibility and expiry. An invitation must satisfy those conditions; opening a share sheet or entering a code alone does not earn a reward. App versions and service availability may differ. Rewards have no cash value, cannot be exchanged for cash, and are subject to anti-abuse checks.

A redemption reserves an Apple offer code; closing Apple's redemption screen does not invalidate it. The same pending code is retained rather than issuing duplicates. Your reward balance is confirmed as spent after the matching Apple transaction is verified. Thirty reward days exchange for a calendar month, which is not always thirty days. Pro validity is determined by Apple.

Our reward offers are intended as free periods that do not automatically convert to paid subscriptions when they end; confirm the specific offer shown by Apple. An existing paid subscription continues under its existing Apple settings. Do not assume that offers stack or that the same offer can be redeemed repeatedly. A code's eligible storefront and expiry still apply after an app update.

Account deletion removes unused rewards. Minimal anti-abuse records are retained for one year, as described in the Privacy Policy, to prevent repeat claims through account deletion. Contact support if an eligibility or redemption result appears wrong.

6. Availability, acceptable use and your rights

Network, Apple-service, device and storage problems can interrupt operations. Stop an affected batch and keep your originals if results are unexpected. Downloading originals or using online services may incur your network provider's charges. We may take proportionate measures against attempts to misuse accounts or service interfaces; contact support to query an action.

Your media remains yours or the relevant rights holder's. These terms do not grant us rights to use private media for advertising, sale or cloud-model training. Children should have appropriate guardian guidance and permission where required.

We will explain material service or terms changes through the website or app and obtain any additional agreement required by law. Nothing here excludes mandatory consumer guarantees, refund rights, privacy rights or liability that cannot lawfully be excluded. This includes applicable rights under Australian and New Zealand consumer law and the consumer laws of your own jurisdiction. No choice of these terms deprives you of non-waivable local protections.

7. Contact

Use Support or the email above for problems, complaints, purchase or reward questions. Privacy requests are handled as described in our Privacy Policy. You may also seek help from the relevant regulator or other lawful dispute-resolution channels.